Support

Guiding Principles

Whether you just need to keep the lights on or need help with continuous improvement and feature enhancements across a full digital ecosystem, our support services can scale to meet your needs.

Throughout the year, we provide clients with insights and strategic guidance to make informed decisions and collaborate with hosting partners to ensure sites remain in good working order.

  • Site Troubleshooting
  • Security Updates
  • System & Application Upgrades
  • New Feature Creation
  • Performance & Accessibility Remediations
  • Browser Compatibility Adjustments

Relevant Project

A unified codebase for simplified maintenance & performance.

Since 1996, Poets.org, produced by the Academy of American Poets, has been the premier digital resource for poems, biographies, essays, and other verse-related resources. Poets.org was grappling with a decoupled Drupal platform that, while beautifully engineered in its inception, had become outdated and unwieldy over time. As a nonprofit with limited resources, Poets needed a simpler and more stable infrastructure.

Read the case study

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